Terms of Service

Welcome to Raveo. Raveo is a cloud-based SaaS platform for websites which gives you the ability to showcase testimonials and reviews with customizable widgets from various sources or directly collect feedback from customers using forms (the "Platform"). These Terms of Service (the "Terms") constitute a legally binding agreement between you and Raveo (the "Company", "we" or "us"), and govern your use of the Company's services which are available via the Platform (the "Service").

We may change these Terms from time to time, without actual notice to you. The revised Terms shall become effective upon posting on the Company's website. It is your responsibility to review these Terms occasionally. You agree that your continued use of the Service shall constitute your consent to the new or revised set of Terms.

Your use of the Service signifies your understanding and agreement to be bound to these Terms and to comply with the applicable law, rules and regulations. If you do not agree to these Terms, please do not register and use the Service. You may not accept these Terms and use the Service if you are under the age of 13, if you are not qualified to create a binding legal agreement, or if the use of the Service is prohibited by the law applicable to you.

The Service

We may change, suspend or discontinue any aspect of the Service, at any time, including the availability of any part thereof. We may offer alternative and/or additional services to certain users, that may not be offered to general users. We may also modify, limit, deny or impose limits on certain features and services or restrict access to parts or all of the Service. We may terminate your access for any or no reason at any time by ceasing to provide the Service to you. We will not have any liability whatsoever to you for any such termination.

You agree to use the Service solely for your personal or business use. In any event, however, you agree not to transfer or resell the Service, in whole or in part, to any third party, or allow unauthorized access to the Service, by any third party. You agree that you will not reproduce, duplicate, copy, sell, trade or resell the Service for any purpose.

Registration

In order to use the Service, you must open an account (the "Account") and register using your e-mail address and creating a unique password. You shall maintain your Account, and shall be exclusively responsible for safeguarding and maintaining the confidentiality of the password. You represent, warrant and undertake that the information you provide in connection with your registration will be current, complete and accurate.

You may not permit any third party to use your Account and you may not grant access to any third party to your Account. You are solely responsible for the conduct of any party that uses your Account, whether or not authorized by you.

Subscription & Payments

The Service is provided on a subscription basis and shall automatically renew for additional periods equal to the original initial term specified in your Account, unless either party gives the other notice of non-renewal before the end of the relevant subscription term. If you elected not to renew the Service, you should send such non-renewal request through our designated web interface or by contacting us.

In consideration for the Service, you shall pay us all fees designated in the Account (the "Fees"). You agree to promptly notify us of any changes to your billing information. In case you pay with credit card, you hereby authorize us to charge your credit card on a recurring basis for all applicable Fees.

Intellectual Property

Subject to these Terms, Raveo grants you a limited, non-transferable, non-exclusive, non-assignable, non-sub-licensable personal license to access and use the Service for as long as your Account is active, provided that you are in full compliance with these Terms. All right, title and interest in the Services and the Platform and any materials provided by Raveo to you shall remain vested in Raveo and its licensors.

Customer Data

Some parts of the product may allow the Service to collect information from your customers, website visitors and end-users ("Customer Data"). By using the Service, you hereby grant, and represent and warrant that you have all rights necessary to grant, all rights and licenses to the Customer Data required for the correct operation of the Service. You own all right, title and interest in and to Customer Data.

Prohibited Use

You may not, and may not permit or aid others to: (i) use the Service for any purpose other than the purpose explicitly set forth herein; (ii) copy, alter, translate, emulate, create derivative works based on, or reproduce the Service; (iii) reverse engineer, de-compile, modify, revise or disassemble the Service; (iv) bypass any measures we may use to prevent or restrict access to the Service; (v) use the Service in any manner that is illegal or not authorized by these Terms.

Limitation of Liability

THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, WE EXPRESSLY DISCLAIM ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED. UNDER NO CIRCUMSTANCES SHALL THE COMPANY BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OR THE INABILITY TO USE THE SERVICE.

TO THE EXTENT PERMITTED BY LAW, THE TOTAL LIABILITY OF US FOR ALL CLAIMS, DAMAGES AND LOSSES IS LIMITED TO THE AMOUNT YOU PAID US TO USE THE SERVICE IN THE SIX MONTHS PRECEDING THE CAUSE OF CLAIM, OR US$ 25, WHICHEVER IS HIGHER.

Termination

Raveo may terminate or suspend your license, Account and access to the Service immediately, without prior notice or liability, if you breach, or fail to comply with, any of the provisions contained in these Terms. All the provisions of these Terms which by their nature should survive termination shall remain in full force and effect following termination.

Contact Us

If you have any questions about these Terms, please contact us at support@raveo.io.