Privacy Policy

The website, our cloud-based SaaS platform (the "Platform") and the services made available by us (the "Service") are provided by Raveo (the "Company", "we" or "us"). We take the protection of your information seriously. This Privacy Policy (the "Policy") explains how we collect and use information from you, the user of our Service ("you" or "your") and end-users or visitors of your websites and/or applications (the "End-Users").

Together with our Terms of Service, it governs your use of the Service. By using the Service or providing information, you consent to the terms of this Policy and to the practices described herein.

Information We Collect

We collect information about you from various sources, including:

Technical Information

We receive data from the computer, mobile phone or other device used to access the Service. This may include IP address, the type of browser, system and language, date and time of visits, the type of internet service, location, the pages visited, and the way of interaction with content.

Cookies

"Cookies" are data files, which often include a unique identifier, sent to an internet browser or application and placed on a computer or mobile device in order to store certain information. We may use both session cookies (which expire once the web browser is shut down) and persistent cookies (which stay on the device until deleted). Usually you can set your web browser to refuse all cookies or to indicate when a cookie is being received.

Data Provided to Us

We receive information that you voluntarily provide when creating an account, such as your name, email address, and other profile information. Note that you and your End Users are not subject to any legal duty to provide us information.

How We Use Information

We use the information we collect to provide you with the Service. For example, we use the information to:

• Dynamically prepare content that you see
• Remember information so that you will not have to re-enter it
• Provide personalized content and information
• Monitor and improve the effectiveness of the Service
• Monitor aggregate metrics and statistical information
• Diagnose or fix technology problems

Communication

Occasionally, we may use your contact information to contact you and notify you about important changes to the Service, new services and special opportunities. By providing us with your contact information you consent to our use of such contact information to send you such communications. You may notify us at any time if you do not wish to receive promotional email communications by clicking "unsubscribe" in the message.

Personally Identifying Information

Personally Identifying Information ("PII") is information that can be used to uniquely identify, contact, or locate an individual, such as name, address, phone number, email address and title. We do not rent, sell or disseminate PII to third parties without your consent, other than:

• Disclosure to our employees, consultants, contractors, service providers and suppliers
• To comply with applicable laws and regulations or to respond to a lawful request for information
• If we believe disclosure is necessary to protect our rights or the security of the Service
• With any parent, affiliated or successor entity
• As part of any asset sale, transfer, merger or liquidation

Data Processing & Transfer

The personal information we collect is stored and processed in the United States, or where we or our partners maintain facilities. By providing us with your personal information, you consent to the disclosure to these third parties. Any transfer of personal information from countries in the European Economic Area (EEA) will be protected using standard data protection clauses approved by the European Commission.

Deletion of Information

If you want to delete or remove any PII stored with us permanently, you may send an e-mail to support@raveo.io. Please include "Delete my Information" in the subject line. We will respond to your request normally within thirty (30) days. Upon such request, we will make our best efforts to remove all the requested PII from our database.

Information Security

We use industry standard measures to ensure the security of all information, including the use of passwords, firewalls, encryption and remote servers, and routinely evaluate our practices to identify security threats or opportunities for improvement. However, no transmission of information is guaranteed to be completely secure.

Children's Privacy

We do not knowingly collect or solicit personal information from anyone under the age of 13 or knowingly allow such persons to register to the Service. If you are under 13, please do not use the Service and do not send any information about yourself to us.

Changes to This Policy

By using the Service, you consent to our collection and use of your personal information as described in this Policy. If we make material changes to this Policy, we will notify you by placing a post regarding those changes on the website of the Service. We reserve the right to modify this Policy at any time, so please review it frequently.

Contact Us

If you have any questions about this Policy, our information practices, or your dealings with us, you can contact us at support@raveo.io.